Refund Policy
Last updated: September 3, 2026
This page is provided for general information and is not legal advice. Please review with qualified counsel before relying on it.
This Refund Policy applies to purchases made through Auriao.
1. Digital Products
The Complete Reflection Report is a digital product delivered instantly upon purchase. Payments are handled by Dodo Payments, our Merchant of Record.
2. Our Policy
Because the report is unlocked and available immediately, purchases are generally non-refundable once the content has been unlocked or downloaded, except where a refund is required by applicable law.
3. Exceptions
We may grant a refund at our discretion if you were charged in error, could not access the report due to a technical fault on our side, or where consumer-protection law grants you a right to a refund.
4. How to Request a Refund
To request a refund, email support@auriao.com with your order/transaction ID and the email used at purchase. Refunds are issued through Dodo Payments; you may also contact Dodo Payments buyer support directly.
5. Processing Time
Approved refunds are returned to your original payment method. Processing times depend on your payment provider and typically take several business days.
6. Contact
Questions about refunds? Contact us at support@auriao.com.